We do not charge a setup fee or monthly service fee, however a $20/month minimum account activity fee does apply. This means your monthly cost will be either the sum of your merchant fees for that month, or $20.00, whichever is greater.

If you currently surcharge merchant fees for credit card transactions, we can do the same with Alipay & WeChat. However, the surcharging policy needs to be consistent between credit card and Alipay/WeChat Pay. The merchant fee will be automatically applied to the initial amount.

All transactions are settled in two working days (T+2) unless affected by public holidays in New Zealand or China. When you auto surcharge the merchant fee to customers, we deduct the merchant fee and settle the initial amount. Example: you charge $100, customer pays $102, PayPlus takes $2 and settles $100. When you select to absorb the merchant fee, settlements will be in full i.e your merchant fee is not deducted, merchant fees are calculated and invoiced the month following.